FREQUENTLY ASKED QUESTIONS
Frequently asked questions
How long is shipping
We typically ship via USPS Priority Mail. We know Covid-19 has impacted normal times, but typically shipping takes about 3-5 business days once shipped.
What is Cocolife.black
Cocolife.black is a Black-Owned online retail & resource site. We support moms in 3 key Maternal Stages: Pregnancy, Postpartum & Compassion (pregnancy/infant loss).
What is a Mombassador?
A Mombassador is a volunteer (unpaid) role. This is a women who fits the community definition of a mother, whether she birthed naturally, is a godmom, adopted a child, tried IVF, has had a loss (pregnancy or child), is an auntie and just represents motherhood in all the many forms we in the Black Community have benefited.
How can my child become a Coco Kid?
Send an email to email@example.com, espressing interest and someone from our team will reach out.
Why did you change from Cocobump.com to Cocolife.black
'We are glad to announce that we recently rebranded our website name from ‘CocoBump.com' to ‘CocoLife.black' and we would be officially entitled by the rebranded name from now onwards. Essentially, one of the major bump box companies reached out to us recently and requested to change our brand name, apprehending customers could confuse our brands which might hamper their presence in the market. It's definitely a big high for a new brand like us to find that a decade-old company is apprehensive of a shaken hold in the market due to our brand. In other words, their reaching out to us somewhere conveys that, despite being a relatively new name in the market, we have been able to develop a strong influence in the Black community and our audience does appreciate our curated resources as well as phenomenal retail which includes our highly sought after Coco boxes."
How can I become a resource on your site?
Education & advocacy is a very important part of this experience. As we cultivate a Coco Community we want to supply our moms & families we not just gifts, but also a resources that will help meet the multitude of needs they'll have.