FREQUENTLY ASKED QUESTIONS

Frequently asked questions

How long is shipping


We typically ship via USPS Priority Mail. We know Covid-19 has impacted normal times, but typically shipping takes about 3-5 business days once shipped.




What is Cocolife.black


Cocolife.black is a Black-Owned online retail & resource site. We support moms in 3 key Maternal Stages: Pregnancy, Postpartum & Compassion (pregnancy/infant loss). Our motto is: We Support Moms Bump & Beyond; we are cultivating a Coco Community.




What is a Mombassador?


A Mombassador is a volunteer (unpaid) role. This is a women who fits the community definition of a mother, whether she birthed naturally, is a godmom, adopted a child, tried IVF, has had a loss (pregnancy or child), is an auntie and just represents motherhood in all the many forms we in the Black Community have benefited. This Mom can volunteer her time in many capacities to support the Cocolife.black movement. Common roles include but are not limited to: administrative, events, organizational, sales, marketing, social media, etc.




How can my child become a Coco Kid?


Send an email to support@cocobump.com, espressing interest and someone from our team will reach out.




Why did you change from Cocobump.com to Cocolife.black


'We are glad to announce that we recently rebranded our website name from ‘CocoBump.com' to ‘CocoLife.black' and we would be officially entitled by the rebranded name from now onwards. Essentially, one of the major bump box companies reached out to us recently and requested to change our brand name, apprehending customers could confuse our brands which might hamper their presence in the market. It's definitely a big high for a new brand like us to find that a decade-old company is apprehensive of a shaken hold in the market due to our brand. In other words, their reaching out to us somewhere conveys that, despite being a relatively new name in the market, we have been able to develop a strong influence in the Black community and our audience does appreciate our curated resources as well as phenomenal retail which includes our highly sought after Coco boxes." Read more in our Press Release: Connect Tab - Media https://www.cocolife.black/media




How can I become a resource on your site?


Education & advocacy is a very important part of this experience. As we cultivate a Coco Community we want to supply our moms & families we not just gifts, but also a resources that will help meet the multitude of needs they'll have. To become a resource pleas email us at support@cocolife.black Our resources believe in our movement and support our black community